Refund Policy

Last Updated: September 5, 2025

Overview

At GUIFormat, we strive to ensure your satisfaction with our software. If you are not completely satisfied with your purchase, we offer a 3-day money-back guarantee for eligible purchases.

Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

• Time Frame: The refund request must be made within three (3) days of your purchase date.
• Purchase Type: Applicable to GUIFormat Premium (paid) purchases only.
• Usage: The software must not have been used beyond initial installation and activation.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact Support: Reach out to our Customer Support team via our Contact Page.
2. Provide Details: Include your order details, such as the purchase date, order number, and the email address used for the purchase.
3. Reason for Refund: Briefly explain the reason for your refund request.

Refund Process

Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund. If approved:

• Refund Method: The refund will be processed to your original method of payment. Processing times may vary depending on the payment provider.
• Notification: You will receive an email confirmation once your refund has been processed.

Third-party payment processors

Payments and refunds are processed via third-party payment providers. Their policies may affect timing and eligibility. We will assist where possible but are subject to the providers' terms.

Non-Refundable Items

• Free Version: The Free version of GUIFormat is not eligible for refunds as it is provided at no cost.
• Misuse of Software: Refunds will not be issued for misuse of the software or violation of the Terms of Use.

Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.

Contact Us

For any questions or concerns regarding our Refund Policy, please contact us via the contact page.

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